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LEARN AT LUNCH SERIES

Digital Communication Decoded.

AN 8-WEEK GROUP COACHING PROGRAM FOR NURSE LEADERS

You Lead With Compassion.
Now Lead With Clarity.

An intimate cohort experience — capped at 8 leaders — designed to fit
your lunch break and change how your team feels about following you.

8 Leaders Per Cohort
30–60 Min Sessions
Lunch Hour Format
→ APPLY FOR THE PROGRAM
23%
of nurses are currently considering leaving the profession entirely
61K
Average cost to replace a single bedside RN — up 8.6% in one year
$89K
saved or lost for every 1% change in nurse retention rate
Sources: Nurse.com 2024 Salary & Work-Life Report · NSI National Health Care Retention & RN Staffing Report 2025
The Problem
 

Does any of this sound familiar?

You're a strong leader. You care deeply about your team. But nobody ever taught you how to lead in a world where most communication happens through a screen.

•
You sent a quick message — professional, efficient — and somehow it landed wrong. Now two of your nurses are tense and you're not sure why.
•
Your night shift feels disconnected from the rest of the team, but you can't quite put your finger on how to fix it.
•
You wrote "Can we talk?" without context. By the time you got to work, three people had assumed the worst.
•
Your team spans four generations — Gen Z, Millennials, Gen X, and Boomers — and they respond differently. You're exhausted trying to navigate it.
•
You're managing conflict, EHR messages, group texts, and policy changes often after hours with no framework for any of it.
The Solution
 

Introducing Learn at Lunch

Built on the Vital Signs of Digital Leadership and aligned with the nine validated Delphi Digital Communication Competencies for Nurse Leaders.

Sessions fit within your lunch break. The cohort is capped at leaders. Every single week, you leave with something you can use before your next shift. This isn't a webinar. It's a structured, peer-driven learning experience designed to change how you communicate.

8
Leaders per cohort
maximum
8
Weeks of guided learning
30–60
Minutes per session
1
Powerful program.

WHO IT'S FOR

This program was built for you if...

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You are a charge nurse, team lead, or nurse manager ready to lead with more clarity and confidence.

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You manage a multi-generational team and feel the friction of different communication expectations every single week.

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Your unit has experienced conflict, low morale, or turnover — and you suspect communication plays a role.

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You want to communicate more confidently with administration, directors, and your CNO.

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You have ever sent a message and immediately wondered if it came out wrong.

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You are ready to do the work — and you want a small group of peers doing it alongside you.

The Curriculum
 

Your 8-Week Journey

Every session follows the same rhythm: concept and framing, peer discussion, and one specific commitment.

WeeK 1 45 min

Mapping Your Current Digital Footprint

Before we change your team, we look at the signals you are sending. We will audit your digital habits, define your authentic leadership presence, and examine the ethical implications of how you communicate.

Takeaway: A clear-eyed picture of your current digital communication patterns and a defined digital leadership brand.
WeeK 2 45 min

Digital Body Language for Clarity and Trust

When we communicate on a screen, we lose tone of voice and warmth. Learn how to intentionally inject empathy into every message and master the 3 Ws framework to eliminate ambiguity.

Takeaway: Templates and language for recognition, appreciation, and difficult-to-word messages. You will stop second-guessing the "send" button.
WeeK 3 60 min

Feedback and Difficult Conversations Online

Not every conversation can happen face-to-face. We tackle the hardest messages you have to send, building frameworks to address performance and manage conflict without escalating anxiety.

Takeaway: Scripted language for digital conflict de-escalation and a framework for feedback messages that are clear, kind, and unambiguous.
WeeK 4 45 min

Digital Boundaries and Well-Being

The moment you answer an AM text, you send a message louder than any policy: AM is fine. But is it?  We will confront the exhaustion of being "always on" and build practical strategies to protect your off-hours.

Takeaway: Scripts for off-hours boundary-setting that feel professional, not punitive, allowing you to reclaim your time and energy.
WeeK 5 45 min

Storytelling and Visibility as a Nurse Leader

Leadership is not just about managing the day-to-day; it is about casting a vision. Learn how to use digital platforms to share your unit's successes, advocate for your team, and build your professional brand.

Takeaway: A framework for crafting compelling narratives that highlight your team's impact and increase your visibility within your organization.
WeeK 6 60 min

Leading Change and Managing Up Digitally

Nurse leaders sit in the middle—managing the floor while answering to the executive suite. Learn how to present data, advocate for resources, and lead change initiatives effectively using digital channels.

Takeaway: Templates for upward communication—the email to your CNO, the follow-up that doesn't feel desperate, the message that positions you as a strategic thinker.
WeeK 7 45 min

Co-Creating Team Norms and Agreements

You cannot fix your unit's communication culture alone. We will prepare you to lead a norm-setting conversation with your team, resulting in a shared channel agreement that defines urgency for everyone.

Takeaway: A Channel Selection Framework personalized to your unit, eliminating the daily friction of "should I text or email this?"
WeeK 8 60 min

Sustainment Plan, Metrics, and Peer Support

Awareness without practice stays awareness. We focus on sustainment, building a personal plan to ensure these new habits stick when the unit gets busy, and solidifying your new peer network.

Takeaway: A finalized Team Communication Charter ready to share with your unit, a day sustainment plan, and an accountability partner relationship that continues beyond the program.
Everything Included  

Everything in Your Enrollment

Digital Communication Style Self-Assessment:

Completed before Week. Gives you a personalized baseline.

Accountability Partner Pairing:

Matched at the start of the program for a brief weekly check-in.

Weekly Implementation Commitment:

Every session ends with one specific, doable action.

Session Summaries & Resource Guides:

Concise, practical reference documents after each session.

Templates & Language Guides:

Ready-to-use message templates for recognition, feedback, upward communication, and boundary-setting.

Channel Selection Framework:

A one-page decision tool you keep forever.

Private Cohort Channel:

A shared space for your group to stay connected between sessions.

Team Communication Charter:

Built across the program and brought to life in your unit immediately.

Post-Program Reflection Guide:

A structured tool to consolidate your growth and plan what comes next.

Outcomes  

What You Will Walk Away With

Every outcome below is something you can apply the same week, and that your team will notice immediately.

Team and Culture Impact

→

A unit where staff actually know what to expect from their leader — and feel safer because of it.

→

Reduced digital anxiety on the team: fewer spirals, less second-guessing, more direct communication.

→

A cross-generational communication approach that makes every team member feel seen and respected.

→

 A team culture with documented, shared norms — not assumed ones.

 

Practical Tools

→

Templates for recognition, feedback, difficult conversations, and upward communication.

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A Channel Selection Framework to eliminate the daily friction of "should I text or email this?"

→

A finished Team Communication Charter for their unit.

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Scripts for off-hours boundary-setting that feel professional, not punitive.

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Language for digital conflict de-escalation — before situations escalate to HR.

Leadership Growth

→

Confidence communicating upward to administration, directors, and CNOs.

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A clear, consistent digital leadership brand that reflects who you actually are.

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A peer network of nurse leaders you have built real trust with over 8 weeks.

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An accountability partner relationship that continues beyond the program.

 

Self-Awareness

→

A clear picture of how your digital communication is landing versus how you intend it.

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 Specific knowledge of which personal communication habits are building trust and which are quietly eroding it.

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An understanding of your own generational communication lens — and how it shapes every message you send.

Your Investment

FULL COHORT

$3,500

organization purchases all 8 seats

Saves $476 over individual pricing. Keeps your entire leadership team in the same cohort. Ideal for CNOs and nursing education directors investing in a specific team together.

3 or more cohorts

Multi-Cohort Organizational Package

For health systems and nursing education departments building this into their leadership development infrastructure.

Custom pricing available
Inquire Now →
Questions

Questions You Might Have

I'm already stretched thin. How do I commit to this? +

This program is designed specifically for busy professionals. All modules are bite-sized, and the actionable templates will actually save you time in your day-to-day communication.

I'm a charge nurse, not a manager. Is this really for me? +

Absolutely. Leadership happens at every level. This program provides the tools you need to effectively communicate upward, delegate to your peers, and set professional boundaries.

What if I miss a session? +

Every live session is recorded and uploaded to your student portal within hours. You will have lifetime access to the recordings so you can catch up on your own schedule.

What makes this different from other leadership trainings? +

Most trainings focus on abstract theory. We focus on digital body language, providing you with exact scripts, channel selection frameworks, and real-world tools you can use on your next shift.

Ready?

Your team deserves a leader who communicates with clarity.
You deserve to feel confident in every message you send.

Learn at Lunch gives you the tools, the language, and the peer community to make that happen — in 30 to 60 minutes a week, over lunch, alongside 7 other nurse leaders who get it.